All orders are shipped using Australia Post with a tracking number provided. You will receive your tracking number via email when your order has been fulfilled. If you place your order before 3pm (AEST) on a weekday, it will be dispatched to you on the same business day.
Aus post standard shipping:
Typical delivery time frame is between 7-10 business days however you may receive your item earlier, depending on where you are located.
Aus post express shipping:
Typical delivery time frame is between 1-3 business days however you may receive your item earlier, depending on where you are located.
New Zealand: 7-12 Business Days* (From Australia)
USA: 15 business days
UK: 15 business days
Europe: 15 business days
*Please note there are longer than usual delivery times in the Australia Post delivery network. The above delivery timeframes are an estimate and should be considered as a guide only.
Duties & Taxes
Some countries (such as those located in the United Kingdom or the European Union) charge duties or Value Added Tax when goods are imported. Slick Hair Company has no control over these fees and is not responsible for any of these charges. These charges are imposed by and controlled by local governments, border security and/or customs authorities and can be added randomly.
It is your responsibility to pay any duties, Value Added Tax or other similar charges. If you refuse to pay these additional amounts, your delivery will be returned to us. Provided that the product is still in its original condition, Slick Hair Company will refund you the cost of your purchase (minus the costs of shipping to and from your country).